At Aspire Wellness Hub, we value your time and are committed to providing the highest level of care and support to every client. To ensure we can continue offering timely appointments, we ask that all clients respect the following booking and cancellation guidelines.

Booking Appointments

Appointments can be made by contacting Aspire Wellness Hub via phone, email, text message, or through our online enquiry/booking system.

Once your appointment has been confirmed, that time is reserved specifically for you. We recommend arriving a few minutes early for your first appointment to allow time for any required paperwork and an initial discussion about your goals and needs.

Rescheduling or Cancelling Your Appointment

We understand that life happens and sometimes appointments need to be changed. If you need to cancel or reschedule, please provide as much notice as possible.

A minimum of 24 hours' notice is required for any cancellation or appointment change.

Appointments cancelled with less than 24 hours' notice, or missed appointments where no notice is provided, may incur a cancellation fee. This fee helps cover the time reserved for you and allows us to continue providing appointments to clients who may be waiting for availability.

Late Arrivals

If you arrive late to your appointment, we will do our best to provide your session within the remaining appointment time. In some cases, your session may need to be shortened to avoid impacting other clients.

Our Commitment to You

We appreciate your understanding and cooperation. These policies allow us to respect everyone's time and ensure our clients receive the care, attention, and support they deserve.

If you have any questions about our booking or cancellation policy, please contact the Aspire Wellness Hub team.

Contact Us

Aspire Wellness Hub
Website: https://www.aspirewellnesshub.com.au
Email: janine@aspirelifestyle.com.au
Phone: 0419 820 166
Address: 247 Bayview Street, Runaway Bay QLD 4216, Australia

If you believe your privacy has been breached, please contact us so we can investigate your concerns.